Privacy Policy

Last Updated: January 1, 2026

1. Definitions

In this Privacy Policy the following terms have the meanings set out below:

• "jitu77," "we," "us," or "our" — the online gaming platform accessible at https://jitu77.cam and all associated sub-domains, applications, and services.
• "Personal Data" — any information that identifies or could reasonably identify a living individual, including name, national ID number, email address, IP address, and payment details.
• "User," "you," or "your" — any individual who visits, creates an account on, or otherwise interacts with the jitu77 platform.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Cookies" — small data files placed on your device by the jitu77 platform that help us remember your preferences and understand how you use our services.
• "KYC" (Know Your Customer) — the mandatory identity verification process through which jitu77 confirms your identity, age, and residency before allowing withdrawals or granting full account access.

2. Scope and Applicability

This Privacy Policy applies to all Personal Data collected by jitu77 through the following channels:

• The jitu77 website at https://jitu77.cam and any mobile-optimized versions thereof.
• Customer support interactions via live chat, WhatsApp, and email.
• Account registration and KYC verification submissions.
• Deposit and withdrawal transactions processed through Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Marketing communications where you have given consent.

This policy does not apply to third-party websites, payment gateways, or game providers linked from the jitu77 platform. Those parties operate under their own privacy policies, and we encourage you to review them independently.

3. Personal Data We Collect

3.1 Data You Provide Directly

When you register an account or interact with jitu77, we collect information you voluntarily submit:

• Identity Data: Full legal name, date of birth, gender, and Indonesian National ID (KTP) number or other government-issued identification.
• Contact Data: Email address, mobile phone number, and residential address within Indonesia.
• Verification Documents: Scanned or photographed copies of your KTP, selfie photographs, and proof of address submitted during KYC verification.
• Financial Data: Bank account numbers (BCA, BRI, BNI, Mandiri, etc.) or e-wallet identifiers submitted for deposit and withdrawal processing. We do not store full card numbers if card payments are used.
• Account Credentials: Username and hashed password (passwords are never stored in plain text).
• Communication Records: Transcripts of live chat, WhatsApp, and email conversations with our support team, retained for quality assurance and dispute resolution.

3.2 Data Collected Automatically

When you access the jitu77 platform, certain data is collected automatically through technical means:

• Device & Technical Data: IP address, browser type and version, operating system, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bet history, session duration, click-path data, and features interacted with.
• Cookie Data: Session cookies (necessary for platform functionality), preference cookies (to remember your settings), and analytics cookies (to understand platform usage in aggregate). See Section 9 for full cookie details.
• Transaction Logs: Automated records of all deposits, withdrawals, bonus activations, and game round outcomes associated with your account.

4. How We Use Your Personal Data

jitu77 processes your Personal Data on the following legal bases and for the following purposes:

• Account Operation (Contractual Necessity): Creating and managing your jitu77 account, authenticating logins, and processing bets, deposits, and withdrawals.
• Identity and Age Verification (Legal Obligation): Confirming that you are at least 21 years of age and a resident of Indonesia, and complying with anti-money-laundering (AML) and Know Your Customer (KYC) obligations.
• Payment Processing (Contractual Necessity): Transmitting payment instructions to Indonesian banks and e-wallet providers to credit or debit your account.
• Fraud and Security (Legitimate Interest): Detecting and preventing unauthorized access, fraudulent transactions, collusion, and money laundering using automated monitoring tools and manual review.
• Responsible Gaming (Legal Obligation and Legitimate Interest): Monitoring for problem gambling indicators, enforcing deposit limits, facilitating self-exclusion, and fulfilling regulatory responsible gaming obligations.
• Customer Support (Legitimate Interest): Responding to inquiries, resolving disputes, and providing technical assistance via live chat, WhatsApp, and email.
• Platform Improvement (Legitimate Interest): Analyzing aggregated usage data to improve game selection, platform performance, and user experience.
• Marketing (Consent): Sending promotional emails, bonus notifications, and personalized offers where you have explicitly opted in. You may withdraw consent at any time by contacting support.

5. Sharing Your Personal Data

jitu77 does not sell, rent, or trade your Personal Data. We share data only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party companies to help deliver our services, including payment processors, identity verification providers, cloud hosting services, and customer support software vendors. These companies access Personal Data only as necessary to perform their specific function and are bound by confidentiality agreements prohibiting any independent use of your data.

5.2 Game and Content Providers

When you play games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe, limited technical data (such as session tokens and bet amounts) is shared with those providers solely to facilitate gameplay. These providers operate their own privacy frameworks and are selected in part based on their data security practices.

5.3 Legal and Regulatory Disclosure

We may disclose Personal Data to government authorities, regulators, or law enforcement agencies when required to do so by applicable law, court order, or regulatory directive. In all such cases we will, where permitted by law, inform you of the disclosure request.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving jitu77, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer and the privacy terms applicable to your data going forward.

6. Data Retention

We retain your Personal Data for as long as your account remains active or as required to fulfill the purposes described in this policy. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five years after account closure, in line with AML regulatory requirements applicable to international gaming platforms.
• Transaction Records: Retained for five years following the date of each transaction to support financial audits and dispute resolution.
• Support Communications: Retained for two years following the resolution of each support case.
• Marketing Preferences: Retained until you withdraw consent, after which we cease marketing communications within 48 hours and remove your preference record within 30 days.
• Cookie Data: Session cookies expire when you close your browser. Persistent cookies expire at intervals defined in Section 9.

When retention periods expire, Personal Data is securely deleted or anonymized so that it can no longer be attributed to any individual.

7. Data Security

jitu77 implements a layered security architecture to protect your Personal Data:

• Transport Security: All data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher (256-bit SSL).
• Storage Security: Personal Data and financial records are stored on encrypted servers with access restricted to authorized personnel only.
• Access Controls: Internal access to Personal Data follows a least-privilege model — employees access only the data necessary for their role, and all access is logged and audited.
• Password Security: Passwords are stored as salted cryptographic hashes. We never store plain-text passwords, and we cannot retrieve your password — only reset it.
• Fraud Monitoring: Automated systems monitor accounts and transactions in real time for suspicious patterns, with alerts escalated to our security team for manual review.
• Third-Party Audits: We engage independent security professionals to conduct periodic vulnerability assessments and penetration tests of our platform.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, we will notify affected users promptly and take all necessary remediation steps.

8. Your Data Rights

As a user of jitu77, you have the following rights with respect to your Personal Data:

• Right of Access: You may request a copy of the Personal Data we hold about you at any time. We will respond within 30 days of receiving your request.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you may request that we correct it. Minor corrections (such as phone number updates) can be made directly through your account settings.
• Right to Erasure: You may request deletion of your Personal Data where we no longer have a lawful basis to retain it. Please note that we are required to retain certain data (such as transaction records and KYC documents) for regulatory compliance periods even after account closure.
• Right to Restrict Processing: In certain circumstances, you may ask us to suspend processing of your data while a dispute or review is pending.
• Right to Data Portability: You may request a structured, machine-readable export of Personal Data you have provided to jitu77, where technically feasible.
• Right to Object: You may object to processing based on legitimate interest, including direct marketing. Objecting to marketing will result in immediate removal from all promotional communications.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team at the email address listed in Section 12. We may need to verify your identity before processing your request to protect against unauthorized access.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

jitu77 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Preference Cookies: Remember your language preference, display settings, and other personalization choices. These persist for up to 12 months.
• Analytics Cookies: Collect anonymized data on how users navigate the platform — pages visited, time on page, click paths — to help us improve the user experience. Analytics data is aggregated and does not identify individual users.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and brute-force login attempts.

9.2 Managing Cookie Preferences

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please be aware that disabling strictly necessary cookies will impair your ability to log in and use the jitu77 platform. Disabling preference or analytics cookies will not affect core functionality but may reduce the quality of your experience.

10. Children's Privacy

jitu77 is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes mandatory date-of-birth verification, and our KYC process requires government-issued identification confirming your age. If we discover that a user has provided false age information and is under 21, we will immediately close the account, void any transactions, and securely delete all associated Personal Data. If you believe a minor has accessed jitu77, please contact us immediately so we can take corrective action.

11. International Data Transfers

jitu77 serves players across Indonesia, including major cities such as Jakarta, Surabaya, Bandung, Medan, Bali, and Yogyakarta. Our primary servers are located in secure data centers with international-standard security certifications. In some cases, certain service providers (such as game studios or cloud infrastructure partners) may process data in jurisdictions outside Indonesia. Where such transfers occur, we ensure that appropriate data protection safeguards are in place — including contractual clauses that require recipients to protect data to standards equivalent to those described in this policy.

12. Changes to This Privacy Policy

jitu77 reviews this Privacy Policy periodically and updates it to reflect changes in our data practices, regulatory requirements, or service offerings. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notice on the jitu77 platform for at least 14 days following the update.
• Send an email notification to registered users where the change materially affects how we handle their data.

Your continued use of jitu77 following the effective date of any revision constitutes your acceptance of the updated policy. If you do not agree with the revised terms, you must stop using the platform and may request account closure.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the jitu77 privacy team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through your account dashboard
• WhatsApp: Available 08:00 – 02:00 WIB

We aim to respond to all privacy-related inquiries within five business days. For complex requests — such as full data access exports or erasure requests — we may require up to 30 calendar days.